Technical Support
Technical topics & "best practice": Product features, usage, and system integration of maxon motors and controllers.
Product Knowledge
Base knowledge about maxon products like motors, gearheads, encoders, controllers, ..., systems
Sales Support
Information related to Sales topics, the distribution network, documents, our Online-Shop, the configurator and so on...
Tutorials
Training material about product selection, practical exercises and tips for support use.
Promoted articles
- ESCON or EPOS: What controller should I select?
- What information is required by Support?
- Controllers: Where to find Manuals, Software, CAD files, Documentation?
- What supply voltage is required by a controller?
- EPOS4 / IDX: Important steps during initial commissioning
- EPOS4 / IDX: Control design, Operating modes and Bus cycle rates
- CANopen basics and links
- EPOS2 / EPOS4 / IDX: Commanding by Python -> ctypes
- EPOS / IDX: Export of parameter configuration in a *.dcf file
- EPOS / IDX: Export of the *.eds resp. *.esi file (Electronic Data Sheet)
- ESCON: Export / Upload of the configuration in an *.edc file
- MACS: How can I update the firmware?
- MACS: Export of the diagnostic report?
- EC-frameless "DT" + "TSX-MAG": Malfunction due to mismatching pairing!
- How to configure and order maxon X drives: CTO - Configure to order
- How to find the data sheet of a maxon product by its 6-digit part number?
- I need personal support. Where do I get that realtime?
- Can I obtain CAD (STEP) files for a particular product?
- How can I get a quote?
- It seems that the product is defective. How can I return it?
- Support Center: Different ways to log-in
- Support Center: Overview of all personal support tickets
- Support Center: Editing the User Profile
- maxon motor data sheets explained!
- Formulae Handbook