Sales Support
Information related to Sales topics, the distribution network, documents, our Online-Shop, the configurator and so on...
General topics
- I need personal support. Where do I get that realtime?
- Can I obtain CAD (STEP) files for a particular product?
- How can I get a quote?
- How to buy a product from maxon?
- I need a drawing and/or specification to a special product. Can I download this myself?
- I have problems applying your products. Where do I get support?
Payment
- I would like to pay in the online-shop with my credit card. Unfortunately it does not work. Why?
- Which payment methods are there in the online-shop?
- Which extra charges do I need to pay in the online-shop?
- We are from a university and are working on a project. Does maxon support universities?
- I am an American customer and do not have to pay sales tax. How can I submit the custom exemption certificate?