How to find the data sheet of a maxon product by its 6-digit part number?

Topic:

How to find the data sheet of a motor, gear, encoder, or controller by its 6-digit part number on the maxon website?

Solution:

If you need some information about a maxon product with a 6-digit part number, you can get access to its data sheets easily by yourselves in most cases. Just the information about customized products is not publicly available because there might be some modification or even fully customized design present for a specific application and customer.

How to find the product:

1. Go to the maxon website: "https://www.maxongroup.com"
2. Choose the menu "Shop" and press there the red button "Go to shop"
3. In the new window, select on top your country (if available)
   (If you change country, you will need to repeat step 2 on your country’s website.)
4. Type the 6-digit part number in the search field on top and press <ENTER>

If the part number corresponds to a single maxon component, the corresponding product page is opened up and the technical data can be found on the "Specifications" or "Downloads" tab (and the "Catalog page" section):

If the 6-digit number corresponds to a motor combination (e.g. motor plus gear and encoder), there is some summarized information about the components shown first of all:

Important:
Please click on the "Add to cart" button to get the part numbers of each component of the requested motor combination:

Write down the part numbers of each component and copy the part number of the component in the search field again to find its specification (like described above).

Part number not found?

If a part number is not found by the website, please contact your local maxon representative or "Submit a request" and ask about the part number. We are pleased to check if the requested information is available.

Spare part of a device or machine?

maxon drive solutions might often have some customized design characteristics and are produced specially for a device or machine builder then. There is no information and documentation available about such customized drives by the maxon website and maxon does not have these drives on stock.

Hint:
If you need information about maxon products installed in a system, please contact the service center of the supplier of your device or machine. This service organization might have spare parts on stock and can ensure the functionality and the fulfillment of safety standards after such a replacement again. Thanks for your understanding.