Can I use a different battery?
No, only the maxon BX250I battery is compatible.
Can I use a different charger?
No, the original charger from maxon has to be used.
How do I care for the battery? How do I store it?
The battery can only be removed by specialist dealers. Therefore there is nothing the end consumer has to do to maintain the battery, except charge it regularly. If the bicycle will not be in use for an extended period (for example during the winter), the battery should be around 60% charged. It is recommended to regularly check the charging status is this scenario.
What do I do if the battery no longer works?
The first step is to check whether the battery is fully discharged. Connect the charger and wait a few minutes, then check whether the charging procedure has started. If not, have the battery checked by a specialist dealer.
Are the batteries recycled?
Old batteries are accepted and collected by the specialist dealers free of charge, and are correctly disassembled at a recycling plant.
Where can I buy the range extender?
Depending on availability, the range extender can be ordered from your local dealer.
Do you want to get in contact with the BIKEDRIVE team directly?