Jürgen Wagenbach
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It seems that the product is defective. How can I return it?
Topic: I want to return a maxon product for inspection or repair which seems to be damaged. How can I do this? Where do I have to return it? Solution: Please contact your local maxon site or sale...
PWM power stage: Current ripple & Motor chokes
Topic: Any PWM motor power output of controllers and amplifiers leads to a so-called current ripple in case of low inductance motors. This document provides different aspects and measures to reduce...
maxon BIKEDRIVE: FAQs about the Battery
Can I use a different battery? No, only the maxon BX250I battery is compatible. Can I use a different charger? No, the original charger from maxon has to be used. How do I care for the batter...
maxon BIKEDRIVE: What does it mean that maxon is a system supplier?
Question: In case of the BIKEDRIVE maxon is a system supplier. What does this mean? Answer: As a system supplier, maxon provides bicycle manufacturers with an e-bike solution from a single source...
MAXPOS: Control Parameter Tuning Hints
Topic: How to tune the MAXPOS control parameters manually? Solution: The "Regulation / Auto Tune" feature of MAXPOS Studio finds suitable control parameters for most applications. If these contro...
Support Center: Editing the User Profile
Topic: Your personal Support Center account holds some so-called user profile information which should be kept up to date by you. The initially stored profile information is just your account name ...
Measures in case of energy recovery and overvoltage error states
Topic: What can be a possible cause of sporadic "Overvoltage" messages? What can cause error states during control parameter tuning? Was can be a possible cause for error state or bad control espe...
What information is required by Support?
Topic: What information helps maxon (and finally you) to provide a most efficient support focused on your application, system, and components in use? Situation: maxon is strongly interested to pro...
maxon BIKEDRIVE: FAQs about the HMI and Display
Does maxon offer a display? No, maxon does not offer its own displays. However, maxon’s control unit can communicate with many devices, for example from Sigma, Garmin, and other providers, via BL...
Where can I buy a bike with the BIKEDRIVE AIR system?
Question: Where can I buy a bike with the BIKEDRIVE AIR system? Answer: End customers can purchase the BIKEDRIVE AIR only from specialist dealers that sell bicycles of brands that cooperate with ...